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  • 14 Easy Tips for Creating a More Inclusive Workplace
    by Lindsey Pollak - January 30, 2020
    After a great response to my recent post on saying thanks to employees, I began thinking about small actions that lead to big results. For example, knowing a junior employee’s name can be more impactful on that person’s motivation than a $1,000 bonus. Then I came across this Harvard Business Review article on tips to cultivate more inclusive meetings. How simple! I understand that diversity is a complicat...
  • How Do I Manage Remote Workers? Ben & Jerry's, Slate, and Big Brother
    by Lindsey Pollak - January 10, 2020
    This week’s topic is an offshoot of the automation/tech theme, and it’s on the minds of employers across all industries: remote work. With a decent WiFi connection and laptop, many employees can now work from almost anywhere: home, a coworking space, Cabo San Lucas, you name it. But in my conversations with managers, I’ve noticed the topic of remote work brings a lot of angst. Many managers fear that th...
  • What Does Flexibility Mean in the Workplace? The Answer May Surprise You
    by Lindsey Pollak - December 17, 2019
    “Young People Are Going To Save Us All From Office Life,” cheered the headline of a recent New York Times article that caught my eye. As the article explored, flexibility is often cited as the highest priority for newer professionals as they evaluate jobs. But I would argue that, in our current five-generation environment, workplace improvements should appeal to employees of all generations. Wondering how yo...
  • Are You Offering the Benefits Your Employees Expect?
    by Lindsey Pollak - November 10, 2019
    You might believe your benefits package is top-notch, but would your employees agree? Possibly not: A surprising 36% of respondents to Capital One’s 2019 Work Environment Survey say that their company offers none of the benefits they expect. This, of course, can have a major impact on your workplace morale and productivity. I promise this is not an article about wooing Millennial employees by offering back rubs, b...
  • Stop the Generational Shaming
    by Lindsey Pollak - October 17, 2019
    Here is a quotation that I share in my training programs on generational diversity: “I see no hope for the future of our people if they are dependent on the frivolous youth of today.” In what era do you think this was written? This week’s Economist? A political speech from the 1960s? The Roaring Twenties? The late eighteenth century? In fact, these words are attributed to the poet Hesiod, all the...
  • Mental Health at Work: Workplace Design Matters for All Generations
    by Lindsey Pollak - September 30, 2019
    My speaking engagements frequently take me to college campuses, where I have the opportunity to connect with professors and administrators about the hot topics on their campuses. For the past few years, I’ve been struck by the number of times leaders at a wide variety of colleges and universities have talked to me about the overwhelming mental health needs of today’s Generation Z students. Recent statistics...
  • Generation Z: What Every Leader Needs to Know
    by Lindsey Pollak - July 31, 2019
    While Millennials in the workplace have dominated our thinking about generations for years, it’s time to acknowledge that they are no longer the “newbies” in the workplace — in fact, the oldest Millennials are now aged 38. So, while decoding the Millennial mindset is still an important part of the work I do as a multigenerational workplace speaker and consultant, much of my clients’ attenti...
  • How to Create a Work Environment for All Generations
    by Lindsey Pollak - June 21, 2019
    For the first time in American history, there are five unique generations in our workforce: the Traditionalists, Baby Boomers, Generation Xers, Millennials and the newly graduating Generation Zs. At some organizations, colleagues up to 50 years apart in age and work experience are working side by side. There are many areas in which the generations differ in their expectations and preferences in the workplace—comfor...
  • The Multigenerational Workplace: Your Definitive Guide
    by Lindsey Pollak - March 22, 2019
    I love millennials. I’ve built my career on helping companies successfully integrate younger generations into their workforces. I’ve defended millennials against those who seek to bash them, and I deeply admire their drive to improve the workplace for all of us. I am happy to be a contributor to the many conversations—at conferences, in the media, and inside organizations—about “best practic...
  • The Employee Benefit That All Generations Want
    by Lindsey Pollak - January 4, 2019
    There’s no question that the multigenerational workplace encompasses a host of styles—from Gen Xers like me who love email, to Gen Z which is just as happy communicating via Slack. And although I believe we can learn from one another’s differences, I am always on the lookout for unifying commonalities that all the generations can agree on. Thanks to Capital One’s 2018 Work Environment Surveyresul...