COMPANY INTRODUCTION

ALVEST is the world leader in airport ground support equipment manufacturing and distribution, through its entities TLD, Smart Airport Services (SAS) and Alvest Equipment Services (AES), with consolidated sales in the range of 750 million USD. Alvest Equipment Services (AES) is dedicated to ground support equipment maintenance, rental, leasing, and overhaul services with a high level of growth, in Europe, USA, and the Middle East.

Salary: The expected pay rate for this position is $30.00 - $36.00 per hour. The actual pay rate offered may vary on multiple factors including, but not limited to, experience, knowledge, skills, certifications and/or location.

COMPANY BENEFITS

• Medical, Dental and Vision
• Company Provided Short Term and Long Term Disability Insurance
• Company Paid Life Insurance & Accidental Death and Dismemberment
• 11 Paid Holidays + Your Birthday
• PTO - Minimum 3 weeks per year
• Annual Profit Sharing Bonus
• 401(K) and Roth Matching
• Employee Assistance Program
• Tuition Reimbursement
• Free Safety Shoes and Prescription Safety Glasses

POSITION SUMMARY

The ERP Administrator at AES plays a pivotal role in supporting ERP system users and collaborating with ERP Product Owners to enhance tools that cater to operational needs across various locations. Responsibilities include providing day-to-day support to employees, analyzing, and implementing functional improvements, conducting training sessions, and ensuring the smooth operation and maintenance of our ERP platform. This position requires an experienced individual with a background in IT, strong analytical skills, and proficiency in ERP and CMMS systems, preferably Hexagon EAM. Strong communication, problem-solving, and organizational skills are essential for success in this role.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(Other duties may be assigned and are not limited to the following)

• Ensure smooth operations of the ERP system by providing day-to-day support to employees across various locations.

• Collaborate with ERP Product Owners to analyze and implement functional improvements suggested by end-users, aligning with business needs.

• Engage in routine maintenance tasks for the Group's ERP platform, including user rights maintenance, software updates, data backups, security measures, and monitoring system resources.

• Conduct training sessions for internal users and customers in the United States and Canada regions; maintain and update related documentation, as necessary.

• Assist operational staff with database operations, including data entry, query optimization, report generation, and other relevant tasks.

• Collaborate closely with users, maintenance/workshop technicians, and the ERP Product Owner, and collaborate with external ERP consultants.
  

QUALIFICATIONS AND EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree in engineering with a specialization in IT or industry, or equivalent; three to five (3-5) years of related work experience in aerospace or related industries; or any equivalent combination of education, training, and experience providing the required knowledge, skills, and abilities.

• Proficiency in systems analysis and information technology principles, with a demonstrated understanding of ERP systems.

• Experience with ERP and CMMS systems, preferably Hexagon EAM.

OTHER SKILLS AND ABILITIES:

• Advanced knowledge of standard IT tools, including Excel, Word, PowerPoint, Outlook

• Exceptional integrity and ethics required to maintain confidential information within the ERP system.

• High attention to detail, consistency, and accuracy in performing job-related tasks.

• Ability to work both independently and as part of a team, collaborating effectively with internal and external stakeholders.

• Strong written and verbal communication skills to communicate effectively with internal and external customers.

• Good organization, time management, and prioritization skills.

• Efficient troubleshooting abilities to address system issues promptly and effectively.

• Ability to work under deadlines in a fast-changing work environment.

• Must be able to read and write in the English language.

• Must have a valid driver's license and be legally authorized to work in the United States.

• No travel restrictions, but ability to travel occasionally as needed to support the job function and end users.

This is a non-management position
This is a full time position