Full-time employees will enjoy a competitive benefits package with options for you and your family including:

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Opportunity Employer

Minimum Requirements

• High School Diploma or GED.
• At least one year of experience as a receptionist using a multiple line phone system.
• At least two years of experience in providing administrative support in a fast-paced environment.
• Ability to pass a federal background check and obtain a suitability determination.
• U.S. Citizenship required.
• Must live in the US 3 of the last 5 years (military and study abroad accepted).
• Valid driver's license preferred.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Attention to detail.
• Excellent organizational skills.
• Excellent spelling, grammar and proofreading skills.
• Excellent interpersonal skills and the ability to exercise tact and confidentiality with internal and external contacts at all levels.
• Flexibility to adapt to changing priorities.
• Knowledge of general office procedures.
• Working knowledge of MS Word, Excel and Outlook.
• Ability to work with computers and the necessary software typically used by the department.

Working Conditions: Encountered on a regular basis as part of the work this job performs.

• Typical office environment.
• Ability to use standard office equipment such as copier, computer, keyboard, telephone and fax machine.
• Ability to carry up to 10 pounds to meter mass mailings, maintain paper supply in printers & copiers.

Summary

Provides administrative support for management and assigned departments.

Primary Duties and Responsibilities

• Answers all incoming phone calls and directs to the appropriate employee. Pages employees when necessary.
• Sorts and distributes mail to appropriate employees and departments.
• Greets visitors, issues visitor badges and maintains visitor sign-in log. Escorts visitors when necessary.
• Provides administrative support for Monitoring and Install departments. May include mailings, errands, events and hosting of customer visits.
• Assists Monitoring Customer Service by processing customer correspondence, preparing packets for new customers with proper documentation.
• Assists Partnership Development Team with printing and mailing packets for Customer Trainings
• Assists Installer Services Manager with reports, inventory management, mileage verification and customer phone line installation.
• Absorbs overflow of Monitoring Operations duties when needed, verifying photo match, court tracking and CODOC client call in line.
• Provides clerical support for all Monitoring Operations departments by word processing and printing documents, filing, ordering office supplies and making copies.
• Assist Facilities Coordinator to pick up supplies and catering in absence of delivery options.
• Assists Office Manager with tracking of legal requests, and maintenance of log of inquiries/results.
• Serves as a Notary for legal documents as necessary.
• Performs other duties as assigned.

Privacy and Data Security Responsibilities:

In alignment with our commitment to data privacy and data security, all BI Inc. employees must:

• Understand and adhere to the principles of responsible data handling and protection.
• Comply with privacy laws and regulations relevant to each employee's position.
• Uphold BI's data privacy and data security policies.
• Undertake role-appropriate data security and data privacy training.
• Exercise due diligence in handling sensitive or private data encountered while performing their duties.
• Ensure data confidentiality, integrity, and availability per organizational policies, guidelines, and legal requirements.
• Understand that compliance with these responsibilities is critical to BI operations, security, and compliance requirements.