Position Summary:

The Analyst, Benefits focuses on daily administration of billing, invoicing, funding, leave and disability programs and managing customer service for the benefits team.

Work You'll Do:

• Accountable for paying all benefit related weekly/monthly invoices
• Responsible for reconciling and funding all weekly FSA and HSA contributions
• Manage monthly Administrative Services Only (ASO) billing: reconciliation and funding
• Develop weekly healthcare allocations to separate benefit accounting to appropriate operating company
• Primary focus is building benefit team's reputation on customer service
• Manage Benefit Center escalations and solve straightforward problems by leveraging technical experience, judgement, precedents, and policies
• Work within guidelines and practices to coordinate service requests with Benefit Center and TPA
• Manage all file transfers, while correcting all errors
• Interface directly with associates and HR regarding customer service matters
• Benefit team owner of data management
• Facilitate all leave letters
• Work within guidelines and policies to provide oversight on all functions related to leave and life administration
• Maintain efficient processing of all arrears
• Coordinate with payroll on all deductions
• Respond to all inquiries from benefits email and voicemail box
• Open enrollment testing
• Establish controls and processes to improve existing practices in benefits cost management
• Coordinate with Finance to ensure timely processing of monthly accruals
• Support compliance and audit practices
• Participate in planning, testing and execution of annual US open enrollment
• Support data requests for other postemployment benefits (OPEB)
• Additional projects and priorities as assigned

Team:

This role will report directly to the Sr. Director, Global Benefits and will become part of the operationally efficient, customer-focused Hillenbrand Benefits Team.

Basic Qualifications:

Bachelor's degree (B.A./B.S.) or equivalent from a college or university; and a minimum of 1-3 years related benefits experience and/or training; or equivalent combination of education and experience with an emphasis in benefits.

Preferred Qualifications:

• Intermediate Microsoft office skills required
• Demonstrated basic knowledge of federal/state benefit and leave laws
• Proven customer service experience in the benefits space
• Excellent verbal and written communication skills
• Ability to work independently based on some direction provided from management or senior members of team
• Detailed and deadline oriented with the ability to prioritize, organize and work on multiple tasks simultaneously
• Invoice processing experience required, preferable in benefits
• Experience with data or cost reconciliations preferred
• Detailed and deadline oriented with the ability to prioritize, organize and work on multiple tasks simultaneously
• Work independently within some direction from management

Who we are:

Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose - Shape What Matters For Tomorrow - we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.

EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us @recruitingaccommodations@hillenbrand.com . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".