Love Your Mondays again! Payment Processing Representative As a Payment Processing Representative, you would be responsible with answering in bound calls from customers whose service has been turned off due to non payment and then working with them through that situation the best that we can. That is why a successful candidate for this role would need to have unparalleled

Under limited supervision, perform from basic to advanced installations, disconnects and service changes for residential and business customers for high speed internet services, phone, and TV. Perform basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc.). What you will be d

Under limited supervision, perform from basic to advanced installations, disconnects and service changes for residential and business customers for high speed internet services, phone, and TV. Perform basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc.). What you will be d

ESSENTIAL JOB FUNCTIONS Submit all locate requests that come in by 12pm CT are processed the same business day. Work directly with field associates on locate requests. Maintain request records for all contractors. Compile and maintain multiple reports and records. JOB QUALIFICATIONS AND REQUIREMENTS High School or GED required Associates degree preferred Computer literate

ESSENTIAL JOB FUNCTIONS Develop and execute the product strategy, aligning it with the company's overall goals and market trends. Conduct thorough market analysis to identify opportunities for new products or improvements to existing ones. Create and maintain a product roadmap, prioritizing features and enhancements based on customer needs, competition, and technological

Love Your Mondays again! Contract Administrator Our Contract Administrators are a huge part of our continued growth and expansion. This team is responsible for creating design estimate, creating work orders, and other contract documents needed for the construction of our fiber network. Additionally, our Contract Administrators create purchase requisitions and track the st

Love Your Mondays again! Direct Sales Associate This is a salary plus commission opportunity! Direct Sales Associates will present Metronet services and share solutions to provide the best possible internet and phone experience for the entire household through fiber to home services. Our Direct Sales Associates connect with people and communities through door to door soli

Love Your Mondays again! Customer Care Executive As a Customer Care Executive, you will be instrumental in providing quality customer service and superior attention to our Residential customers and the needs of the Metronet retail store operations. Our Care Account Executives are the voice of Metronet for our residential customers and potential residential customers in an

The Fiber Design Coordinator responsibilities include working closely with our City Build Fiber Design Manager/Supervisors to prepare projects to be sent to contractors for initial designs, tracked through quality control, making sure documents are sent to the field in a timely manner, and tracked through when the contractors are paid. ESSENTIAL JOB FUNCTIONS Administer a

The Fiber Design Specialist will be responsible for the design and documentation of Metronet's Fiber To The Home (FTTH) network in a Geographic Information System (GIS) database. The Fiber Design Specialist will be drafting, fiber network designing, generating construction and/or splicing reports, and building robust reports to determine the best locations for constructio